As a bailiff, you will be on the front line of the justice system. It’s not a job for everyone, but it could be for you if you are an excellent communicator, like to be challenged every day and are well-organised with your workload. An ability to adapt with a change in plans at a short notice is also desirable.
You’ll be responsible for visiting people in their homes and businesses, explaining reason of your visit and presenting solutions to help resolve matters. Empathic and non-judgmental, you’ll carry out your duties with the utmost respect for court users. Your ability to quickly analyse difficult circumstances and adapt to it will be highly valued. Familiarity with using IT systems and receiving training on the court’s case management systems is also essential.
You’ll be able to use your own car or a lease car, on the condition of passing your probation and having a UK driver license. Along with fuel allowances, you will receive full PPE and safety training to confidently conduct your duties.
“The abilities you need as a bailiff is the ability to listen, to be a good communicator and you need a persuasive manner to explain that it’s an order from the Courts that has to be carried out, whilst, showing great empathy for customers. I do love this job, its only my 3rd job since I left school, I’m 58, my first job I had for around 39 years, I probably haven’t got another 39 left, but if I did, I’d hope I’m still a bailiff.”
“The best part of being a Bailiff for me is helping people. It is important to empathise and understand people’s situations and be able to guide them in the right direction whilst remaining professional. Every day is different, and you need to be prepared to deal with different and difficult situations as well as being open minded and relatable to people from all walks of life.”
“Being a bailiff is incredibly rewarding…you are part of a select group within HMCTS, you can draw on the experience of colleagues who will always be on hand to give advice or support you when needed. It’s not just a job- it’s who you are and how you deliver it.”
“Being a Bailiff, you will at times be working individually but we are all part of a team that can rely on each other for support and guidance when we need it.”
“Many people will work with you to resolve something they may have been worrying about for some time and will be grateful for your input and assistance.”
“We deliver various documents across our designated area, for companies, individuals in companies and for people in their homes.”